The author notes that forwarding services control system in the rail sector of Russian Federation is built on regulatory basis improved with due consideration of worldwide trends and international practices in freight forwarding sphere. The author did consider purpose and role of forwarding services in the rail sector, forwarding agent’s client, ferryman, transport and related infrastructure interaction, particular characteristics of freight forwarding activities’ legal regulation and of these services’ quality management, along with worldwide unification process
and administration of international legislation. The author has demonstrated the increasing role of IT penetration and logistics in freight forwarding and has underscored the importance of economic viability (in opposition to traffic volume).
Keywords: control system organization; forwarding services; rail sector.
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