The authors did use Erlang equations for multiserver queueing systems to calculate the probabilty of vehicle down time and service denial for a transportation company.
Keywords: queueing systems; Erlang equations; service denial probability.
References
- Venttsel’ E. S. Teoriya veroyatnostei (Theory of Chances), M., Nauka, 1969, 576 p.
- Zav’yalova I. G. Metody veroyatnostnogo modelirovaniya (Methods of Probabilistic Modeling), M., MIET, 2013, 48 p.